|Terms & Conditions
Booking Requirements & Cancellation Fees
50% deposit is required for your booking to become secured. Balance payable 2 days before your booked date.
Deposits are ONLY refundable if we can obtain a booking for the same date, accommodation type, and number of guests that you have booked with us and only if you cancel at least 14 days before the booked date. In this case $55 service fee will be kept by us from your deposit to cover our costs & time. ( EFTPOS, bank transfers & paperwork etc,)
Alternatively we will accept a transfer of the full tariff to an alternative date for your stay for the same type of accommodation & number of guests that you have made your original booking for (subject to availabilities) if we are notified at least 14 days before the date of your original booking. In such case this newly booked date must be not more than 3 months in advance of your original booked date.
If the original booking is not redeemed for any reason whatsoever, it will be forfeited and the full tafiff amount will then become payable.
If you do not arrive on the date of your booking and NO notice is given beforehand the FULL AMOUNT of your booking will become payable.